Lufthansa
価格： 無料
App Store評価：
4.5
（評価数： 2,026）
| 総合ランク： | 31795位 |
| 情報取得日： | 2024/05/03 |
| カテゴリー： | カード／パズル (ゲーム) |
| バージョン： | 9.416.0 |
| 更新日： | 2024/04/23 |
| 開発者： | Deutsche Lufthansa AG |
| 動作条件： | iPhone（iOS 15.0以降）、iPad（iPadOS 15.0以降）、iPod?touch（iOS 15.0以降） |
| サイズ： | 245.5MB |
■ 概要
Book flights, reserve seats and manage your boarding passes ? the Lufthansa app offers you all this and much more. The Lufthansa app: your mobile travel companion for smooth and seamless journeys with Lufthansa Group Network Airlines.
With push notifications and real-time flight information, relevant flight status updates and offers will be sent directly to your smartphone. This way you’ll be up to speed throughout your entire flight.
The Lufthansa app keeps you informed during your journey, from the moment you book your flight to when you arrive and even after you have landed, ensuring everything runs as smoothly as possible. With your personal profile, you can conveniently manage your data and personalized services.
In short: With the Lufthansa app, you’re well taken care of during your travels.
The key features of the Lufthansa app:
Before the flight
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■ マーケットレビュー
- All the airlines should copy Lufthansa app! It’s just a smooth and easy. Especially the connection for iPhone and Apple Watch is amazing. Impressed that it notices once a change announced, and it tells you when you arrived and which gate you should go to pick up your luggage.
Easy to have the online checking in too.
Very comfortable to use and no stress with it.
- Delay Baggage I was able to send the arrival of my checked luggage for two days.
Unfortunately, you couldn't track it in real time on your site.
Certainly, I think there are challenges for your company such as the Corona disaster and the improvement of the working environment.
But don't always forget to be customer-oriented. With best regards
- ドイツ流か？日本人スタッフ対応好感度ゼロ！ これは有料の座席指定の払い戻し手続きをした時の対応。もともと払い戻しになったのはルフトハンザ側の理由だったのに、電話での対応の日本人スタッフはまるで関係なし！
何人か違うスタッフが対応したが全員 一般客は無知な人たちとしか思ってないような塩対応。こんな会社の体質ならもう今後利用したくない。何度か有料の電話で電話したのに、結果、「お手数おかけして申し訳けありませんでした」の一言を言ってくれるスタッフは一人もいなかった。海外の会社は海外流で、決してお客に弱みを見せてはいけないらしい。それとも単にその人たちの性格なのか。一言書かなくては気が済まないくらいの対応だった。残念。心が折れた。
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