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EASY TO USE

We believe that every ride counts!

So we offer the most convenient and flexible bike-share service for visiting new cities and for everyday needs.

• Simply download the app and create an account for free!
• Find a Donkey at a virtual pick-up/drop-off point for maximum flexibility and convenience.
• Enjoy your ride!
• When you’re done, find a drop-off location on the map.
• Bring the Donkey there, lock the bike and end your ride in the app.
• App works in all cities we are present in.


WHEN SHOULD I USE DONKEY REPUBLIC?

Is that even a question? Always!

But in more practical terms:
• To be part of a community trying to be more sustainable through less owning products and more sharing.
• When you realize the cost associated with owning your own bike or leasing from a regular bike-lease company.
• When you have a flat tire or broken lights. Don’t wait for repairs, hop on to a nearby Donkey bike with our app.
• When you’re visiting other towns, simply open the app and see if we are there.
• When guests visit you, share your love for biking with them.


FAQs

Can I rent more than one bike at once?
Yes, you can rent up to 5 bikes at once! Just make sure to select the correct number of vehicles right at the beginning of your booking process.

Can I leave the bike anywhere?
No. We work hard with the cities to keep the streets clean and accessible for everyone. Please return your Donkeys to specific drop-off locations when you are done for the day.

What if I have issues?
Our support team is always happy to help and understands that life happens.


HOW PRICING WORKS

Just Ride (Pay as you go)
With no strings attached. Just Ride is ideal for trips from 15 mins to a few hours. You can also top up your Donkey Wallet with money and we will give you bonus credit that you can use for Just Riding.

Day Deals
In some cities, we have rolled out day deals which are great for when you just need a bike for the 1,2,3, or up to 7 days. Visiting for a weekend or inspired to explore like a local when you're on vacation? This is the perfect solution for you or a guest visiting you.

Monthly memberships
With a Donkey membership, you pay a fixed monthly fee and get a certain amount of free time per day. If you exceed the included daily free time, your rental is extended for a low fixed cost. Ideal for the daily commute and for a busy city life with multiple errands throughout the day. Valid in all Donkey cities.


CYCLING IS OUR PASSION

We are a team of 40(ish) firm believers in cycling as the most efficient mode of transportation and the only one our cities need. We work by the rule that any decision we make will have to bring us closer to being a sustainable, affordable, and reliable mobility provider. We wish to show the world that cycling can make cities more liveable and bike-sharing will help in that transformation.

Donkey Republic - Every ride counts