Unreliable money transfer I have been using Revolut in Japan for about 1 and half year. I was happy back then when I did not face any issues with the money transfer function. Two weeks ago, all my transfer transaction failed. The customer support was not particularly helpful. They have suggested solutions such as updating app, change passcode, etc which did not work at all. After talking to them for two weeks, they have come to back to me and said they cannot do anything about the transfer issue. I am very disappointed by how they handle the issue and particularly unhappy by the support.
Waste of time. This is a complete waste of time. The app takes personal details (name, address, etc.), then tells you you’re on a waiting list (#6609 in my case). If the service isn’t available, that should be made clear right from the beginning. I downloaded this app after getting an invitation from a family member in Europe, so I assumed Revolut was also available in Japan. Serves me right for not looking into it myself! It seems Revolut planned to launch in Japan in 2018, but still hasn’t. So why is this app available in Japan? I will be contacting Revolut directly to complain.
4.5 （評価数 ： 3,828）
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