Difficult to connect from iPhone. I can no longer connect to Express VPN from mobile communication on my iPhone. I was able to connect before. If you press the circle that indicates the connection status, the display will change to a connection error instantly. You can still connect to Express VPN with WiFi communication. Difficult to connect from iPhone.
デベロッパの回答 、 Hello, thank you for your feedback. Please chat with us on our website and we will assist you immediately. We're ready to help you 24/7. - M.A.
https://www.expressvpn.com/support/
Worst customer service and chat/カスタマーセンターはロボットみたいな回答しかしない Typically it will work on some foreign VOD but most of the streaming services will not work. Netflix is dead, even commercial on YouTube says you can but you can’t connect to other countries VOD. Japanese VOD services can’t be watched such as FOD, Teleasa and Nittere Tada.
VPN Can’t use at China main land which they say they can so.
And really worst case is that their customer service is like bot which they ask you questions but toss around to different representatives and will not give any answer at all. Lastly when you want to cancel the contract you need to have chat with them to cancel. Worst experience ever….
デベロッパの回答 、 Hi, thank you for your feedback. Please email us at support@expressvpn.com so we can immediately assist you with your issue. - O.F.
Does not work in China at all!! I have been using this vpn in China for half a year, at the beginning the connection was okay but since September is totally useless. I bought it for six month and I am really regreting it. You have to wait hours to connect, sometimes you cannot even use it for days, and finally after updating it works for 1!!!!! day and again nothing. Also other FREE apps are working properly!! So why should you buy this one, if you can use other ones for free. Really sad, and I do not recommend this vpn at all.