APPLE HEALTHやお気に入りのアプリとの連携 Health MateはApple Healthと円滑に連携し、健康状態をより簡単に追跡できるよう、すべての健康データを一箇所で取得できます。Health Mateは、Strava、MyFitnessPal、Runkeeperなど100以上のヘルス&フィットネスの人気アプリにも対応しています。
I can no longer see registered devices after the update. After a recent update, everything is gone from the list of registered devices. I was able to initialize and reconnect ScanWatch and Body+, but Body+ logs can no longer be captured. I think Wiyhings is prone to errors around the connection between the devices and the app. I wish it could be improved.
デベロッパの回答 、 Hi, thanks for your feedback. I'm sorry to hear that your ScanWatch and Body+ disappeared from the list of devices after the last Withings update and for the syncing situation for your scale. I appreciate the details you shared and your effort in reconnecting the devices. Please allow me to look into this matter. I invite you to reach out to us at https://bit.ly/3Lg5tPL. Cheers — Jo, Withings Customer Service
No matter how many times I say it, I ignore I have contacted support many times, but they have made no attempt to correct the app's problems. The measurements for weight and blood pressure are not reflected in the app. Sometimes they are reflected in the wab version but not in the app version. There are problems like this. Anyway, please thoroughly re-examine the app. Withings' early apps and products were really good. They were easy to use and customer-oriented, but after the split with Nokia, they became just clunky and sloppy. I wish they would take the customer's perspective into account a little more.
デベロッパの回答 、 Hello, thanks for leaving a review. I'm sorry to hear that the performance of the app has been deteriorating with each update. I appreciate you bringing this to our attention. Have you already tried contacting our support team about this? If so, please provide me with your support case number, and I'd be happy to follow up on your case. If you haven't yet contacted us, please visit https://bit.ly/3Lg5tPL. With appreciation — Lyn, Withings Customer Service | Jun 6, 2024: Hello, thanks for leaving a review. I'm sorry to hear about the challenges you're facing in the Withings app. Please allow us to have the opportunity to take a look at the situation and resolve it for you by contacting us at https://bit.ly/3Lg5tPL. Have a great day — Lyn, Withings Customer Service | Feb 16, 2024: Hello, thanks for leaving a review. I'm sorry to hear that the date and time of your blood pressure measurements aren't showing properly in the Withings app. To address the situation, please log in via the Online Dashboard at https://bit.ly/3gbeQF0 to confirm if your data displays correctly. If it does, consider uninstalling and reinstalling the app. If the same matter persists, please do not hesitate to reach out to us by visiting https://bit.ly/3Lg5tPL. Cheers — Lyn, Withings Customer Service