デベロッパの回答 、 Hello. Please update your app to the latest version. It should help you to avoid all ads. Else just contact me at support.ios@ultimate-guitar.com and I will solve this issue in 24 hours.
デベロッパの回答 、 Hello! Thank you for sharing your feedback and for being a long-time user of Ultimate Guitar. We’re sorry to hear about the confusion you experienced regarding the billing and subscription process, and we completely understand how frustrating this must have been.
To help us investigate the issue properly, we need a bit more information about the billing problem you encountered. Could you please reach out directly to our support team at support@ultimate-guitar.com with the following details:
A description of the steps you took when attempting the subscription
Screenshots showing the pricing as displayed in the app and in the Apple Store
Your Apple ID or device information (if possible)
Providing this information will allow our support team to look into your case in detail and ensure it is resolved correctly.
We truly appreciate your patience and your detailed explanation—it helps us understand where our processes may cause confusion and how we can improve the experience for all users. Our goal is to provide clear, reliable, and supportive service, and your feedback is invaluable in helping us achieve that.
Once again, please contact support@ultimate-guitar.com with the requested information so our team can assist you directly. Thank you for taking the time to let us know, and we hope to resolve this matter to your satisfaction as soon as possible.