Great Customer Service I order from Temu and my package didn’t arrive as promised. I contacted customer service and they were cooperative. They told me to request a refund and I did. I received my refund within five minutes and reordered again. There my second package arrived within two days and all what I ordered came perfectly just as seen in the photos. I was so happy with my package because all the materials were perfect. The customer service team is really good. Hope you continue with the excellent service.
デベロッパの回答 、 Hi, thanks for shopping with us and sharing your 5-star experience! We are so glad you’ve been enjoying your experience so far. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need any assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu Team
デベロッパの回答 、 Hello, thank you for shopping with us and we are sorry you are experiencing difficulties with your recent orders. Temu (tee-moo) is an online marketplace that offers quality merchandise from the world's top suppliers and brands to consumers at affordable prices. We work closely with trustworthy logistics partners to ensure that your order is delivered reliably and efficiently. If the tracking status is not updated for 15 days, you can request a full refund and keep your items when they arrive. Finally, if your items do not arrive, arrive damaged, or do not match the description or photos, you will be offered a full refund under Temu's Purchase Protection program (https://www.temu.com/temu-purchase-protection.html). Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu Team
4.3 （評価数 ： 98000）
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