ID 3509301 subscription cancellation Please let me know about my request ID:3509301 ASAP! More than 10 days have already passed. I was made to subscribe to an annual contract without permission. I never used the betterme app and even deleted it! The card charged ¥ 595 as a usage fee on 20230113 as VISA overseas use BETTERME HOME YOGA country CY. I have never used the app! In addition, 20230120 has been charged ¥7,239 as VISA overseas use BETTERME APPS country CY. Again, I have never used the app! I request a refund and cancellation of all contracts. I haven't received any emails from you guys, so why was my card debited? because you're a scammer? It's a scam to prevent users from finding out how to restore. This method is cowardly.
Half way there I’ve been using the app AND the band for a month+. The band is great as step counter, plus measure and sleep (if you can stand wearing the band at night). The app is good too, but the food logging is downright crap. Not many barcodes are known, created foods only lasts once when they’re created and the food you log frequently is NOT remembered by the app. It’s frustrating I have to adjust the amount after scrolling through lots of items from a dinner log the previous day, just to add my morning coffee!! Weight prompts keep you accountable, workouts are good 👍 and water tracker probably the best. But the food log… man, that stumps me every time.