Waste My child accidentally tap 6months subscription, but got declined! That was ¥6,000. So expensive. I did not like the app because it doesn’t have the play or game for children with child speech delayed to help them speak. I can’t even download this in their tablet. Such a waste of money. Would not even refund.
デベロッパの回答 、 Dear Valued Customer! Thanks for letting us know about your experience. We are sorry to hear that you are unsatisfied with the app. While we are not in a position to provide specialist recommendations, we can share that our app has been used by children with similar developmental challenges, and many parents have provided positive feedback about its benefits. If you encounter any difficulties using our product, please let us know by emailing us at help@keiki.app. We will gladly help you. Looking forward to hearing from you!
立ち上がらない アプリを起動してもすぐ落ちてしまい使えないです
デベロッパの回答 、 Hello, We are sorry for your negative experience with our app.
First of all, please, try all the following steps: - to turn off your WiFi \ Internet connection and then turn it on again; - just unplug the WIFI router, and then, you plug it back in again; - force your game to close; - try to use a different WiFi spot to check if everything is fine with yours
If these don't resolve your issue, please message us at support@keiki.app so we can get additional information. Best regards, Keiki World Team