Nice Using this app since 2016. No issues at all but now (2021) this app dosen’t allow me to add my new trip. Fix the problem as soon as you can.
Very bad app for changing your ticket! You can NOT change your flight ticket date and you need to pay a HIGH penalty fee (345 USD$) if you want to change it.
This is NOT good at all during this COVID-19 pandemic, which your flight can be get canceled or changed without any reason from your destination country!
I called many times to their customer service and did NOT help me and there is NO refund!
NOT recommend! Will NOT trust them again
Will use another airline next time!
Mrs. SAMIA A. ELGASIM Please study visa types in Japan, your kept me waiting for 2 hours before boarding because they didn’t know anything about my visa status in Japan. I am an Embassy Official Spouse with a special re entry permit stamped on my passport and I showed it to them. That was very inconvenient. Thank you for understanding.