We'd like to clarify that payments are applied only in case of the prior signup.
However, if you enrolled for a free trial, it can still be canceled manually since all the subscription payments are recurring.
To cancel the subscription, please follow the below instructions:
1. Open the Settings app. 2. Tap your name. 3. Tap Subscriptions. 4. Tap the subscription. 5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
To request a refund, please contact Apple directly:
1. Sign in to reportaproblem.apple.com. 2. Tap or click "I'd like to," then choose "Request a refund." 3. Choose the reason why you want a refund, then choose Next. 4. Choose the subscription, then choose Submit.
May we ask you to clarify what you mean by that? Kindly note that it's impossible to make the payment without the confirmation.
Thus, we'd like to better understand the reason behind such a comment. Please drop us a message at andrushchenkoanna99@gmail.com.
Still, you can request a refund for the unwanted transaction by following the next steps:
1. Sign in to reportaproblem.apple.com. 2. Tap or click "I'd like to," then choose "Request a refund." 3. Choose the reason why you want a refund, then choose Next. 4. Choose the subscription, then choose Submit.
Please also make sure to cancel the subscription:
1. Open the Settings app. 2. Tap your name. 3. Tap Subscriptions. 4. Tap the subscription. 5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.