SIGNATURE EXPERIENCE Enjoy our signature design as you turn your smartphone into a Bang & Olufsen-designed control centre. The app showcases the striking Bang & Olufsen products connected to your Bang & Olufsen account.
SETUP GUIDANCE & PERSONLIZATION The Bang & Olufsen app guides you step-by-step through the setup of your product, and helps you personalize your product and music expereince.
BANG & OLUFSEN SIGNATURE SOUND Easy access to product specific sound settings of your Bang & Olufsen product, giving you beautiful sound no matter what you are listing to.
LATEST UPDATE Never miss an update. The Bang & Olufsen app will notify you about updates for your products.
INSTRUCTIONS AND USER GUIDE The Bang & Olufsen app guides you in how to use your product and how to get the most out of the product specific features. We also ensure you easy access to your product’s user guide.
NOTE Bang & Olufsen app replaces BeoSetup app for product set-up, BeoRemote app for operating your Bang & Olufsen TV and BeoPlay app for setting up and controlling your BeoPlay product.
デベロッパの回答 、 Hi, we are sincerely sorry to hear that you are facing these issues. Please also accept our apologies for the reply in English.
In order to provide you with the best support, please kindly contact us directly on https://bang-olufsen.zendesk.com/hc/en-us so that we can find out more about the problem that you are facing?
When contacting us, please could you kindly let us know the serial numbers of your Bang & Olufsen product?
Regards, Bang & Olufsen support
Bad connection I recently got the Beoplay H95 headphones and was looking forward to using them. The sound was great when we tried it in the store, and the functions (bluetooth connection, touch controls, etc) all worked fine. However when I tried it at home, the headphones keep disconnecting from my iPhone every half minute or so. I've tried reconnecting, erasing the product and adding it again, turning it off and on, but nothing seems to work. I am not a tech person so I cannot understand why this isn't working but there are no online resources from your official website that has anything that could help me. I'm sure if this problem is fixed the headphones would work and sound great but until then I am disappointed that I can't even use it.
デベロッパの回答 、 Hello there, we're sorry to learn that the unit keeps disconnecting after trying them when you got back home and we will be happy to help. For us to be able to assist you better, we ask that contact us via https://support.bang-olufsen.com/hc/en-us. Kind regards, Bang & Olufsen Customer Care
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